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Registration - Terms & Conditions and Disclaimer

By registering with Dontforget.ie you agree to be bound by the terms and conditions of use and by the following disclaimer:

The Dontforget.ie website offers a personalised medication reminder service for patients, provided free of charge in association with Irishhealth.com and Novartis Ireland Limited (Novartis).

Dontforget.ie is only intended as a reminder service; Irishhealth.com and Novartis both expressly disclaim any responsibility whatsoever arising from the use of the service. Prospective users should be aware that by their nature, SMS and web-based services are subject to delays and/or occasional unavailability.

Consequently, while we endeavour to operate the service to the highest standards, this reminder service cannot and does not purport to guarantee precise delivery of SMS messages to users.

Prospective users of this service are reminded at all times to only follow your doctor or pharmacist’s instructions when it comes to taking prescribed medicines. If in doubt, always seek professional advice.

For instance, you may register with Dontforget.ie for a particular medicine, and subsequently your healthcare professional alters, amends or cancels that prescription. In this instance, you should without delay log on to Dontforget.ie and update your records accordingly.

However, it is entirely possible that a reminder message based on your previous medication may be issued from Dontforget.ie. Irishhealth.com and Novartis reiterate that medicines must only be taken or discontinued based on the formal direction of your healthcare professional.

By registering with Dontforget.ie, you understand and agree that it is a reminder service only and in no way should any message received or not received from this service influence you regarding following formal medical instructions or advice regarding your medicine(s).

Irishhealth.com and Novartis also advise that this system has no function whatsoever regarding reporting of issues or adverse events with your medicine. The system is only set up to send out SMS messages to registered users at designated times. It cannot receive or respond to incoming messages. If you need to make contact with us, please do so by emailing: info@dontforget.ie (You can also contact us via a form on the website).

Important Note: the above email address is only for specific questions relating to Dontforget.ie. It is NOT a medical advice or information service. If you have a medical question or concern, we advise you to contact your doctor or pharmacist as appropriate.

Please note that any personal data held on Dontforget.ie and/or processed by us is done so in accordance with the Data Protection Acts, 1988 & 2003. All information is held in the strictest confi dence and we never sell or rent any data, such as emails or phone numbers provided by registered users. Your personal data is processed by Irishhealth.com on behalf of Novartis for the purpose of providing you with this medication reminder service, via personalised text message, and to provide you with updates, if you choose to receive them. We will also use your data so as to collate anonymised statistics and demographics in order to better adapt the website to suit users. You may unsubscribe from this service at any time via the Unsubscribe option on the website.

By registering with Dontforget.ie, you agree to be fully bound by these conditions, and by the terms and conditions and privacy policy of Irishhealth.com. You also agree to be bound by any amended future conditions of use which may require to be added over time (including withdrawal of the service) and which will be outlined in an updated version of this disclaimer from time to time. If you disagree with any future changes to these conditions of use, you will be entitled to exercise your right to withdraw.

I accept these terms and conditions